adresles allows you to send lost items easily and safely by courier:
- Send lost property in hotels or offices using a phone number with adresles messaging feature
- A courier picks it up, without printing labels
-
The recipient pays for the shipment. Easy.
And all in 1 minute, sounds good, right?
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Working already with adresles…
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Video
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How does adresles sent the lost and found items?
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Problems with lost objects?
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It is possible that in the facilities of your company you receive hundreds, thousands or millions of clients a year.
The problem is that when the establishment finds the lost object, often the customer is no longer on the premises. Whose will it be? Where do we keep it in case he calls? How do I send it if he calls asking? Do I have to manage it myself?
At adresles we are aware of this problem. The company not only has to store it, but also manage that return:
- If the client calls, take all the data to send it to them if it is not possible to show up at the establishment
- Make sure that these data are correct when sending it and it does not come back
- Manage the shipment: ask company personnel to take the time and effort to print a label for the shipment, call the courier or parcel service such as Correos, GLS, DHL, put it in a box…
- pay shipping
- Request that the customer pay back for the cost of shipping that material, or if not, assume it.
In short, the management of lost objects can become a real problem.
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Sending lost property from your offices
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adresles is the solution you were waiting for for the management of lost objects.
Only through the customer’s phone will you be able to manage all these problems at a stroke and at no cost!
The situation would be resolved this quickly with adresles:
- The client calls the company and indicates that an object has been lost, let’s say his wallet
- The person who receives the call from the client who may work at the reception tells him: «don’t worry, if you give me your phone number you will get a message and you can retrieve it».
Easy, right? but how is it possible? We explain it to you.
- The only thing that the company has to have is a completely free adresles account where it will be registered in 1 minute
- When entering the app or via the web, the company will choose the phone number to which it wants to send, that of the client and who pays for the shipment
- The person who has lost the object receives a message on his mobile that allows him to insert the data where he wants to receive the lost object (he will write the address that he deems appropriate and without errors because he does it himself!) and will be able to see the cost of associated shipping that you will have to pay
- If you accept it, the transaction will be carried out and a courier will come in less than 24 hours to pick up the package.
- Said lost object does not need to have labels already printed to send
- That lost object should not be inside a box
- No one has to go to a logistics center.
- In 2-4 business days you will have it at the delivery address
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Places where there are more lost objects:
- Hotels
- Taxis
- Fairs
- Public transport
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